When should a client consultation be performed?

The client consultation should always be performed before any service to assess needs. This is a crucial step in establishing a clear understanding between the beauty professional and the client regarding the client's goals, preferences, and any specific requirements they may have. Conducting the consultation beforehand allows the professional to evaluate the client's hair or skin type, health history, and any potential concerns that might affect the treatment plan.

By engaging in this pre-service discussion, the beauty professional can tailor the services to better meet the client's expectations and ensure their safety. This proactive approach also minimizes the chances of miscommunication and dissatisfaction with the results.

Performing consultations only after a service or during the service limits the opportunity to customize treatment properly and may lead to issues that could have been addressed in advance. It is also crucial not to limit consultations to instances where clients have specific concerns, as every individual can benefit from an assessment of their needs, even if they are not expressing particular issues.